Frequently Asked Questions
Everything you need to know about shopping at Flycatcher Toys.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are Flycatcher Toys products safe for children?
Absolutely. All of our products undergo rigorous safety testing and comply with international toy safety standards, including ASTM and EN71 certifications.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.